TERMS OF USE

TERMS OF USE

The use of the electronic pages and services of www.dronesolutions.gr by the visitor/user implies their unconditional agreement with the following terms of use, which apply to all content included on its website. Therefore, the visitor/user must carefully read these terms before using the website's services, and if they do not agree, they must not use its services and content. The visitor/user is requested to check the content of the terms of use for any changes. Continued use of www.dronesolutions.gr, even after any changes, signifies the unconditional acceptance of these terms by the visitor/user.

 

GENERAL TERMS

The website www.dronesolutions.gr belongs to Drone Solutions S.A. (VAT number 801165537), Athens F.A.E. Tax Office, with the activity "TRADE - PROVISION OF SERVICES AND TRAINING OF UNMANNED SYSTEMS." The company's headquarters are located at Poseidonos 2, Metamorfosi Athens 14451.

 

Drone Solutions aims to offer corporate clients and individuals a comprehensive and wide range of reliable solutions and services for presentation, inspection, surveillance, mapping, and 3D modeling, using the most modern methods of aerial photography, videography, and data collection, achieved through the use of Unmanned Aircraft Systems (UAS).

 

INTELLECTUAL PROPERTY

All website design, text, graphics, selection, and arrangement thereof are the property of Drone Solutions and are its Intellectual Property Right. All rights reserved, any text or image bearing the DRONE SOLUTIONS symbols are trademarks or registered trademarks and are used herein with the permission of their respective owners.

 

SERVICES – AVAILABILITY – FEATURES

The available services offered are located at www.dronesolutions.gr and are accessible to everyone. Users can find more information about each Service by clicking on the icon of the specific Service they are interested in.

Special offers and discounts may be conducted at specific times, as part of the company's promotional activities, which will apply only to specified services.

 

APPLICATIONS – AVAILABILITY – FEATURES

The applications presented on the website www.dronesolutions.gr can only be carried out after consultation with the company regarding their feasibility and the corresponding availability of suitable equipment for this purpose. Users can find more information about each Application by clicking on the icon of the specific Application they are interested in.

Special offers and discounts may be conducted at specific times, as part of the company's promotional activities, which will apply only to specified applications.

 

DISTANCE SELLING OF GOODS AND SERVICES, EXCLUDING FINANCIAL SERVICES

A distance contract is any contract concerning a good or service, concluded between a supplier and a consumer, without their simultaneous physical presence, within the framework of a system for the supply of goods or provision of services at a distance, organized by the supplier, who uses, exclusively, one or more means of distance communication up to and including the conclusion of the contract. Means of distance communication, within the meaning of this article, include in particular unaddressed printed matter, addressed printed matter, standardized letters, advertising printed matter with order forms, catalogs, telephone with or without human intervention, radio, videophone, videotext (microcomputer and television screen) with keyboard or two-way communication screen, email, fax, and television.

A distance contract is void, in favor of the consumer, if, before its conclusion, the consumer was not informed by the means of technical communication used, in a clear, explicit, and understandable manner, observing the principles of good faith in commercial transactions and the provisions governing the validity of legal acts, of the following elements in particular, as well as any changes thereto:

a) the identity and address of the supplier,
b) the essential characteristics of the good or service,
c) the price, quantity, and transport costs, as well as value-added tax, if not included in the price,
d) the method of payment, delivery, and performance,
e) the duration of the offer or price validity,
f) the right of withdrawal,
g) the cost of using the means of distance communication, when calculated on a basis other than basic tariffs, subject to paragraph 3 of this article, and
h) the minimum duration of the contract in the case of contracts for the continuous or periodic supply of goods or services.

In the case of telephone communications, the identity of the supplier and the commercial purpose of the call must be clearly stated at the beginning of any discussion with the consumer.

The consumer shall not be charged for the costs of distance communication for the transmission of acceptance or for the performance of the service, unless this is clearly stated in the offer for concluding the contract.

It is prohibited to send or provide goods or services to the consumer, respectively, without a prior order from them, if they are requested to acquire them against payment or to return them, even if they do not pay the shipping costs. In the event that goods are sent or services are provided as per the preceding paragraph, the consumer has the right to dispose of the goods or services at their discretion, without owing any price, and is exempt from the obligation to store or return the goods. The consumer's failure to respond in the event of goods being sent or services being provided that were not ordered does not constitute consent or tacit acceptance of the relevant transaction on their part.

The provisions of the preceding paragraph do not apply if the supplier is unable to deliver the goods or provide the services ordered by the consumer, but supplies them, after a relevant agreement, with goods or provides services of equivalent quality and at the same price, with the obligation to notify the consumer in writing that they may return the goods or not accept the substitute services if they do not meet the terms of the agreement, and that the return costs are borne by the supplier.

The sending of samples or promotional gifts does not fall under the provisions of the preceding paragraph.

The use of communication techniques must be carried out in such a way as not to infringe on the consumer's privacy.

In particular, in cases of unsolicited communication, the provisions of Article 11 of Law 3471/2006 (Government Gazette 133 A') apply.

The collection of all or part of the price, even in the form of a deposit, guarantee, issuance or acceptance of securities, or any other form, is prohibited before the delivery of the product or the provision of the service.

Unless otherwise agreed by the contracting parties, the supplier must fulfill the contract performance within thirty (30) days at the latest from the transmission of the consumer's order.

If this deadline expires without action, the consumer has the right of withdrawal. The distance contract is void in favor of the consumer if they do not receive, in due time, during its execution and at the latest at the time of delivery of the goods, which are not to be delivered to third parties, in writing or by another durable medium within the meaning of case (f) of paragraph 1 of Article 4a, to which the consumer has access, and in the language used in the contract proposal, at least the following information:

a) the information provided for in paragraph 2 of this article,
b) the name and address of the supplier's most accessible store for the consumer, where the consumer can go for product repair,
c) the method of payment, including credit terms or installment payments, as well as security terms,
d) the terms and method of exercising the right of withdrawal in accordance with paragraph 10 and, in a separate printed or electronic document, a model withdrawal form. The consumer is entitled, during the validity period of the contract, upon request, to receive this information in writing.
e) information related to after-sales service and existing commercial guarantees, and
f) the terms of contract termination, when it concerns a contract of indefinite duration or a duration longer than one (1) year.

In every distance contract, the consumer has the right to withdraw without cause within fourteen (14) calendar days, if a longer period has not been agreed upon, by returning the goods in their original condition, without incurring any expense, except for the return costs.

For the exercise of the right of withdrawal, the period of the preceding paragraph begins, for goods, from their receipt, provided that the supplier has fulfilled the obligations of the preceding paragraph 9, and for services, from the receipt of information, either in documents or by durable means, informing the consumer that the contract has been concluded in accordance with the above paragraph 9.

If the supplier has not fulfilled the obligations referred to in paragraph 9, the withdrawal period is three months. In the case of goods supply, if within the three-month period starting from the receipt of the goods by the consumer, they receive the information, either from documents or from durable means, informing them of the conclusion of the contract in accordance with paragraph 9, the invalidity of the contract is remedied, and a new withdrawal period of fourteen (14) calendar days begins from the receipt of this information. In the event of the consumer exercising the right of withdrawal as above, the supplier is obliged to return the amounts paid by the consumer within thirty (30) calendar days.

If the consumer exercises the right of withdrawal, they shall notify this fact in writing or by another durable medium which is made available to the recipient and to which the recipient has access.

In cases where the price is covered in whole or in part by credit granted to the consumer either by the supplier or by a third party, pursuant to an agreement concluded between the third party and the supplier, then, if the consumer exercises the right of withdrawal from the contract as more specifically defined in paragraph 10 of this article, the credit agreement may also be terminated according to the provisions of the Civil Code, without payment of compensation. In the event of fraudulent use of the consumer's payment card within the framework of a distance contract, the consumer may request the cancellation of the payment according to the provisions of the Civil Code and the re-crediting of the amounts paid or the return of these amounts.

The burden of proof regarding prior information, written confirmation or confirmation by durable means, or compliance with deadlines and consumer consent rests with the supplier. Clauses according to which the consumer waives the exercise of the rights defined in this article or the supplier is exempted from their responsibilities under this article are void. The provisions of this article apply without prejudice to specific Community provisions or harmonized national provisions governing certain types of distance contracts or issues thereof.

The provisions of this article do not apply to:
a) automatic vending machines,
b) commercial automatic sales areas,
c) contracts concluded with telecommunications providers through the use of public telephone booths.

Paragraphs 2, 7, 8, 9, 10, and 11, first sentence, of this article do not apply to contracts for the supply of foodstuffs, beverages, or other goods intended for current household consumption which are delivered, to the consumer's home or place of residence or work, by distributors at regular or frequent intervals. Paragraphs 2(f), 7, 8, 9(d), 10, and 11, first sentence, of this article do not apply to service contracts concerning transport, accommodation, catering, and leisure activities, in cases where the supplier undertakes to provide these services on a specific date or during a specific period.

Any supplier intending to conclude contracts under paragraph 1 of this article is obliged, before commencing such activity, to request registration in the special register maintained by the Ministry of Development. For registration in this register, the applicant's conduct regarding the fulfillment of their obligations arising from the provisions of this article, as well as any administrative sanctions that may have been imposed for violation of these provisions, are also taken into account. If the supplier is a legal entity, the preceding paragraph also applies to its legal representatives. No supplier may propose the conclusion of the aforementioned contracts if they are not registered in this register within three (3) months from the publication of this article.

The above registration is a necessary prerequisite for the validation of the required tax books and records by the competent public financial service and is proven by a certificate issued by the competent service of the Ministry of Development.

The Minister of Development may, by a reasoned decision, refuse registration for serious reasons, or proceed, in addition to imposing the sanctions provided for in paragraphs 2 and 3 of Article 13a, to a temporary or permanent deletion of the supplier from the register, in case of violation by the supplier of the provisions of this law. This decision is communicated to the competent public financial service.

By decisions of the Minister of Development, published in the Government Gazette, the terms and conditions for maintaining the aforementioned register shall be determined.

 

OTHER INFORMATION

Force Majeure: If, due to force majeure (e.g., bad weather conditions, strikes, etc.), we are unable to perform the services we have undertaken within a predetermined time, we will inform you via e-mail or telephone communication, so that you can let us know if you wish, under these circumstances, for our services to be applied. Drone Solutions S.A., as the legal administrator of the online store www.dronesolutions.gr, bears no responsibility for any situation beyond its own fault and will do everything humanly possible for your best service.

 

Modification of these terms:

The official website www.dronesolutions.gr reserves the right to modify or renew the terms and conditions of transactions. The company undertakes the obligation to update this text for any change or addition to the terms.

In case of non-receipt of the material sent, which is a product of the company's services (and if an unreasonably long period has passed since the completion of the services), please contact a representative of Drone Solutions S.A.